At Ecom Automaters, protecting your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our e-commerce management services. By accessing our website or working with our services, you agree to the terms outlined in this policy.

Information You Provide Directly

When you request a consultation, sign up for services, or communicate with us, we may collect certain information including:

• Your name, business name, and contact details such as email address, phone number, and address.
• Details about your e-commerce store including store name, platform, and product categories.
• Payment details processed securely through trusted third-party payment providers.

Information Collected Automatically

When you visit our website, some information may be collected automatically such as:

• Your IP address, browser type, device details, and browsing activity.
• Cookies and tracking technologies that help us improve user experience and website functionality.

The information we collect is used to:

• Set up, optimize, and manage your e-commerce stores on platforms such as Amazon, Walmart, Shopify, TikTok Shop, and eBay.
• Process payments and generate invoices for services.
• Provide project updates, service notifications, and performance reports.
• Offer customer support and respond to inquiries.
• Improve our website, services, and overall user experience.
• Ensure compliance with legal requirements and marketplace policies.

By accepting our services, you agree to the following provisions regarding communication and support.

For service-related assistance or inquiries, our support team may contact you through SMS messages or phone calls at (571) 517-1242. This ensures that you receive quick and effective support when needed.

By accepting these terms, you consent to receive service-related communications through SMS messages or phone calls from our support team.

If you prefer not to receive SMS messages or phone calls, you may opt out at any time by texting STOP to the shortcode.

After sending STOP, you will receive a confirmation message confirming your unsubscribe request. Please note that opting out may impact the speed at which support services can be provided.

Your contact information will only be used to provide support and service updates and will never be shared with third parties without your explicit consent, unless required by law.

Ecom Automaters does not sell, rent, or trade your personal information.

Text messaging opt-in data and consent will not be shared with any third parties.

However, your information may be shared in limited circumstances such as:

• Platform partners such as Amazon, Walmart, Shopify, TikTok Shop, or eBay when required to manage your store.
• Legal authorities if required to comply with applicable laws or regulations.

All third parties are bound by confidentiality agreements and must protect your data.

We retain your personal information only for as long as necessary to:

• Provide and improve our services.
• Comply with legal and regulatory obligations.
• Resolve disputes and enforce agreements.

When the information is no longer required, it is securely deleted or anonymized.

We use cookies and similar technologies to:

• Analyze website traffic and visitor behavior.
• Personalize your browsing experience.
• Improve website functionality and service performance.

You may disable cookies through your browser settings, although some website features may not function properly without them.

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Object to certain data processing activities.
• Withdraw previously given consent where applicable.

To exercise these rights, please contact us at info@ecomautomater.com.

Ecom Automaters implements administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. While we take strong measures to protect your data, no system can guarantee absolute security, and data is shared at your own risk.

Our website may contain links to third-party websites or services. Ecom Automaters is not responsible for the privacy practices or content of these external platforms.

If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA).

• Right to Know: You can request details about the personal information we collect and how it is used.
• Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions.
• Right to Opt-Out: While we do not sell personal information, you may request exclusion if this practice ever changes.
• Non-Discrimination: Exercising your privacy rights will not result in discrimination.

To submit a CCPA request, contact us at info@ecomautomater.com or use the Contact form on our website.

Ecom Automaters may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date. Continued use of our website or services after such updates indicates acceptance of the revised policy.

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

• Email: info@ecomautomater.com